About Helping Hands
We’re not a big care agency — we’re a small team who genuinely care. With no ticking boxes or rotating staff, our visits are consistent, relaxed, and centered entirely around the person we’re with.
Our mission
Everyone Deserves to Feel Seen, Heard, and Cared For
My name is Lorna, I have worked in the care sector for over 43 years in both Childcare and Health and Social care gaining many different qualifications and life skills along the way.
I am incredibly passionate about my business and work to high standards and expectations delivering a service to individual clients and their families on a weekly basis.
We’re Led by People, Not Protocols
Over the past eight years I have been running Helping Hands independently and am proud to say that I have supported some clients for over six years in their homes and care homes. As the business continued to grow, I expanded the team to include additional members who share the same passion for delivering high-quality companion care.
Today, our team includes Louise, Caron, Claire and Caroline, all of whom bring valuable experience from the care sector. Each member of the team is highly committed to providing thoughtful, reliable support and proudly represents Helping Hands in the community.
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No rotating carers, just familiar, friendly faces
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Each visit is based on the individual’s needs and pace
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From 3 to 8 hours, with full-day support available
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Based locally, supporting local people with heart
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DBS, Public Liability, and CQC-aware
We’re a Small, Trusted Team — And That’s How We Like It
Our team has over 100 years of combined experience supporting individuals and families with dignity, care, and warmth. We each bring our own personality, but we share one approach: showing up with heart.
Lorna
Louise
Caron
Claire
Caroline
Frequently Asked Questions
Helping Hands began with a desire to make everyday life a little easier and a lot more joyful for those who need support — whether due to age, illness, or simply living alone. What started as a small idea quickly grew into a heartfelt service that now supports families across our local community.
Dorchester & surrounding area - approx. 10 miles radius.
A companion care business working on a bespoke level to offer each and every client a care/support package that is tailored to their individual needs on a 1-1 basis allowing those that choose to remain at home to do so with the knowledge that they are going to be able to remain as independent as possible.
Working hours are Monday -Friday 9-5 excluding Bank holidays and 1 week at Christmas.
We offer a minimum of 3hrs, maximum of 8 hrs on a daily basis, often supporting an individual client more than one slot per week.
We encourage clients to complete daily tasks themselves as much as possible but in the knowledge of when to step in to help if things becomes too much.
We are not an agency. We understand the importance of time and how long it takes to get to know someone with their likes and dislikes as well as their homes and families hence we work in 3-8 hr slots per day.
Yes at least one of us will visit and spend the necessary time explaining what we do.
Yes this needs to signed by the client and the bill payer before we can start.
No we do not.
Payment can be made by debit card or bank transfer at the end of each month.
As we are not registered with CQS we are NOT able to provide Personal care or administer any medication.
Yes. Helping Hands recognises the valuable role volunteers can play in supporting the community and enhancing the lives of those we work with. We welcome volunteers who share our values and want to make a positive difference. All volunteers are carefully introduced to the role and supported by our team to ensure they feel confident and comfortable while working alongside us. Their time, kindness, and companionship can make a real difference to the people we support.
Let’s Make Life a Little Brighter
We’re here to
Chat & Answer Questions
If you’re looking for reliable companion care for yourself or a loved one, or if you’re interested in volunteering with us — we’re just a message away. Every conversation starts with a warm hello, no pressure, and a listening ear.